It is our policy to bill your insurance carrier(s) as a courtesy to you. It should be understood that although we are billing your insurance(s), all charges incurred are ultimately your responsibility and you are responsible for seeing that your insurance company pays us. We invite you to call or personally discuss any unusual financial circumstances with our billing team.
This will avoid misunderstandings and enable you to keep your account in good standing. Except when previous arrangements have been made, accounts 90 days past due will be referred to the collection agency. If you do not have any insurance coverage, full payment is required at the time of service. There is a $45 fee charged on all returned checks. We accept credit cards or personal checks only as forms of payment. We do not take cash.
Charges for medical care provided by Sacramento Colon & Rectal Surgery Medical Group are separate from charges that may come from other facilities, such as hospitals, outpatient surgery centers, anesthesiologists, labs, or radiology groups.
Telehealth appointments are treated the same as in-office appointments. Your co-payment will be collected at the time you make the appointment and your insurance will be billed upon completion of your telephone visit. You may be billed for any outstanding fees your insurance deems your responsibility. Telehealth appointments are not simple telephone calls rather, these are scheduled appointments your physician has set aside to spend with you discussing your medical care in detail. Pre-registration is required for these appointments.
Please bring your insurance cards with you when you come to the office for your appointments. Our practice and your insurance company both require all co-payments to be made at the time of service. If your insurance company requires a referral form from your primary care physician (most do), please arrange for your primary care physician to fax or mail it to us prior to your appointment. If we do not have your referral and co-payment at the time of your appointment you will be rescheduled.
Please be sure to inform us if prior authorization is required by your insurance company for visits, hospitalization, outpatient procedures, or laboratory and radiology studies. If you are required by your insurance to use certain outpatient or hospital facilities, please bring it to our attention in order for us to facilitate scheduling your procedure. Not having the required authorization prior to your office visit, procedure or test could reduce the amount otherwise payable by your insurance carrier and/or delay payment, possibly resulting in an increase in your share of costs. If we are required to obtain authorization for procedures to be done at our office, please allow us time to gather the information and submit the request either to your referring physician or directly to your medical group.
If you have any questions concerning our policies, please reach out to our office number (916) 231-1050.